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POS Users

Who this is for

Admins and managers who maintain staff login records for the POS.

Before you start​

  • Confirm the correct brand and target shop.
  • Decide whether you are creating a user group or an individual POS user.
  • If you are creating several POS users for the same shop and login setup, prepare the names, staff codes, card numbers, and passwords before using Beast Mode.
  • Decide which POS actions the group should be allowed to perform.
  • Do not confuse POS user access with HQ workspace member access in Workspace Administration.

Open this page​

Open POS Settings -> POS Users.

What this page controls​

POS Users manages the staff accounts used on physical POS terminals.

Use this page to manage:

  • user groups
  • POS permissions assigned to each user group
  • individual POS user records
  • login methods
  • inactive or active user access

Main sections​

User groups​

User groups define reusable role assignments for POS users. Each group can also include POS action permissions.

Typical fields:

  • Group ID
  • Group Name
  • Alt Name
  • Permissions

Permission groups are shown in these sections:

  • Ordering
  • Cashier & Reports
  • Manager & Operations

Common permission examples include:

  • Ordering
  • Function menu
  • Void item
  • Void transaction
  • Manual discount
  • Open cash drawer
  • Day end
  • Reports
  • Manager functions
  • Sold-out management
  • Pay in/out
  • Online order operations
  • ODO pickup orders
  • POS settings admin

POS users​

Individual users are assigned to a specific shop.

Typical fields:

  • User Name
  • Alt Name
  • Password
  • Staff Code
  • Card No

Use Beast Mode in New POS User when you need to create several POS users for the same shop and shared login setup. When Beast Mode is on, enter one row per staff member with User Name, Alt Name, Staff Code, Card No, and Password. Then complete Shared settings such as User Groups, Shop, User ID Login, Card No Login, Staff Code Login, and Inactive Account. Use Add row if you need more rows. The create button shows the number of POS users that will be created.

Login behaviors​

Users can be configured for different login methods such as:

  • user ID login
  • card login
  • staff code login

Status​

Use the inactive or active state to control whether the user can still sign in on the POS.

Steps​

  1. Open POS Settings -> POS Users.
  2. Select User Groups.
  3. Select New User Group or edit an existing group.
  4. Enter Group Name and Alt Name if needed.
  5. In Permissions, tick only the actions this group should perform on the POS.
  6. Save the group.
  7. Select POS Users.
  8. Create or open the target POS user.
  9. Confirm the correct shop assignment.
  10. Enter the login and identification fields.
  11. Select the required user groups.
  12. Turn on the required login methods.
  13. Set the user as active or inactive as needed.
  14. Save the user.

Create several POS users with Beast Mode​

  1. Select POS Users.
  2. Click New User.
  3. Turn on Beast Mode.
  4. Enter one row per staff member.
  5. Click Add row if you need more rows.
  6. In Shared settings, select User Groups and Shop.
  7. Turn on the required login methods.
  8. Set Inactive Account only if all listed users should be created inactive.
  9. Click Create POS users.

What changes after you save​

These changes affect how the selected staff account can sign in to the POS in the assigned shop and which protected POS actions they can complete. Beast Mode creates every listed POS user with the same shared shop, user group, login-method, and status settings.

When a staff account does not have permission, POS can show Permission denied. If an action requires approval, POS can ask for Input authorizing staff code. The authorizing staff member must be different from the first staff member.

How to check your change​

  1. Reopen the user record and confirm the saved fields.
  2. Confirm the user is assigned to the correct shop.
  3. Reopen the user group and confirm the selected Permissions.
  4. If you used Beast Mode, confirm all expected POS users appear in the list and spot-check a few records.
  5. Verify the intended login method works on the target POS when practical.
  6. Test one protected action, such as Day-end, Open Drawer, Reports, or POS settings admin, with the correct staff account.

If something goes wrong​

  • Confirm you edited a POS user and not an HQ workspace member.
  • Check whether the wrong shop was selected.
  • If POS shows Permission denied, confirm the user's group includes the required permission.
  • If POS asks for Input authorizing staff code, ask a manager or another authorized staff member to approve the action.
  • If the Beast Mode create button is disabled or a row fails validation, confirm every filled row has the required user identity and login fields, and that the shared shop and login settings are correct.
  • Review the login method switches before changing the user identity fields again.

When to ask owner/admin​

  • The account belongs to a manager or another privileged role.
  • You are unsure whether the user should be disabled, moved, or recreated.
  • You are unsure whether a group should receive manager-level permissions such as Day end, Open cash drawer, Pay in/out, or POS settings admin.