Skip to main content

Discounts

Who this is for

Admins who create manual markdown options for cashier or manager use on the POS.

Before you start​

  • Confirm the correct brand.
  • Decide whether the discount should be manual. If it should apply automatically, review Promotions instead.
  • Confirm whether the discount applies to the whole check, a single item, or a custom amount entered at the POS.

Open this page​

Open POS Settings -> Discounts.

What this page controls​

Discounts defines the manual markdown options available during POS operations.

Use this page to control:

  • fixed or percentage discounts
  • whole-check versus item-level discounts
  • open discounts
  • rule-based eligibility for discount use

Discounts List

Main sections​

Value type​

The rule editor uses these value choices:

  • Discount: Fixed
  • Discount: Percent
  • Discount: Open
  • Discount: Fixed Item
  • Discount: Percent Item
  • Discount: Upgrade Item

For Discount: Percent and Discount: Percent Item, Discount Percent is a retained-price multiplier, not the percentage written as a whole number. For example, a 10% discount (9 折) is 0.90. Enter a value from 0 inclusive to less than 1.

Rule type​

Use the item variants when the discount is evaluated against item-level rules. In the rule editor, Applied On Item Level has three effective states:

  • For bill-level types (Discount: Fixed, Discount: Percent, Discount: Open), the saved value is not used; the rule applies at bill level.
  • For item-level types, off applies the rule to all eligible matching items.
  • For item-level types, on applies the rule to the selected item.

Rule editor​

As with promotions, the shell record is only part of the setup. Use the rule editor to define what the discount can apply to.

Steps​

  1. Open POS Settings -> Discounts.
  2. Create a new discount or open an existing one.
  3. Choose the value type.
  4. Choose the rule type.
  5. Save the shell record.
  6. Open the rule editor.
  7. If using a percentage rule, enter the retained-price multiplier in Discount Percent.
  8. Set Applied On Item Level when the item-level rule should apply only to the selected item; leave it off when it should apply to all eligible matching items.
  9. Define the allowed items, categories, or cart requirements.
  10. Save the discount.

What changes after you save​

These changes affect the manual discount options available during POS operations.

How to check your change​

  1. Reopen the discount and confirm the type and value.
  2. Confirm a percentage value is a multiplier such as 0.90, not 10 for a 10% discount.
  3. Review the rule editor setup and the Applied On Item Level setting.
  4. Test the intended discount flow in the POS where practical.

If something goes wrong​

  • Confirm the rule editor was configured after the shell record was saved.
  • Check whether the issue is in rule scope rather than discount value.
  • Review whether the discount should be bill-level or item-level, and whether Applied On Item Level is set correctly.
Screenshot pending

Needed file: hq/menu-catalog/discount-percent-multiplier.png

When to ask owner/admin​

  • The discount affects live pricing or approval policy.
  • You are unsure whether the logic should be a discount or a promotion.