Payment Methods

Who this is for

Admins who define which tenders cashiers can use at checkout and how those tenders behave.

Before you start

• Confirm the correct brand.
• Decide whether you are creating a basic tender or a gateway-linked method.
• If the method depends on a vendor, confirm the vendor is already configured in Payment Vendors.

Open this page

Open POS Settings -> Payment Methods.

What this page controls

Payment Methods defines the tender buttons and checkout behaviors available on the POS.

Use this page to control:

• tender name and button order
• linked gateway behavior
• surcharge and charge-rate settings
• cash drawer and overpayment behavior
• per-shop enablement

This setup is usually created at brand level and then enabled or configured per shop.

Main sections

Basic fields

Field	What it controls	When to change it
Code and Name	Internal and POS-facing tender identity	When you add or rename a tender
Display Index	Button order at checkout	When cashiers need a different tender order
Linked Gateway	Payment gateway or device driver used by this tender	When the tender should talk to an external terminal or service
Surcharge Rate	Customer-facing extra charge added during payment	When the tender requires a surcharge
Tx Charges Rate	Reporting-only merchant fee tracking	When finance needs fee visibility
Fixed Amount	Immediate tendering of a preset amount	When using fixed-value voucher-style tenders

POS behavior switches

These switches control how the POS responds when staff tap the tender:

• Open Cash Drawer
• Allow Tips
• Non-Sales Payment
• Cash Payment
• Over Payment
• FX Payment
• Auto Remark

Shop settings

After the base method is created, use the shop settings area to enable it only for the shops that should use it. This is the most common step users miss.

Beast Mode

Use Beast Mode when you need to create several payment methods with the same shared behavior.

When Beast Mode is on, enter one row for each payment method with:

• Code
• Name

The shared settings below the row list apply to every payment method created in that save, including Display Index, surcharge and charge-rate settings, behavior switches, linked gateway, and shop settings.

Use normal create mode when each payment method needs different checkout behavior, gateway settings, rates, or shop enablement.

Steps

1. Open POS Settings -> Payment Methods.
2. Create a new method or open an existing one.
3. Enter the Code, Name, and Display Index.
4. Select a Linked Gateway only if this tender should connect to a payment vendor.
5. Set rates and behavior switches as needed.
6. Open the shop settings area.
7. Enable the method for the target shops.
8. Save the method.

Create several payment methods at once

1. Open POS Settings -> Payment Methods.
2. Select New Payment Method.
3. Turn on Beast Mode.
4. Enter one row for each payment method.
5. Complete the shared settings below the row list.
6. Select Create.
7. Review the list and confirm every payment method was created.

Linked gateways

If the tender depends on a third-party or on-premise payment vendor, configure the vendor first in Payment Vendors.

Vendor dependency

Do not link a gateway your brand has not installed or configured. A gateway-linked tender without a working vendor setup can fail during checkout.

What changes after you save

Saving the base method creates or updates the tender definition. The tender still needs to be enabled for the correct shops before staff can use it where intended.

How to check your change

1. Reopen the method and confirm the base fields saved correctly.
2. Confirm the method is enabled for the intended shops.
3. If the method is gateway-linked, verify the related vendor setup in Payment Vendors.
4. Test the tender in the target shop's checkout flow when practical.

If something goes wrong

• Confirm the issue is not in the shop enablement step.
• Check whether the wrong or missing gateway is linked.
• If a surcharge or cash-drawer behavior is wrong, review only the affected switch before changing other fields.

When to ask owner/admin

• The change affects live payment flow.
• You are not sure whether a new vendor or linked gateway is required.
• The tender affects finance, surcharge policy, or multi-shop rollout.