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Info Settings

Who this is for

Admins and managers who maintain the identity, address, contact details, and timezone of a specific shop.

Before you start

  • Confirm the correct brand and shop.
  • Gather the official shop name, receipt address text, contact details, and timezone before you start.
  • If receipts are already in live use, record the current address and business details before editing them.

Open this page

Open Store Settings -> Info Settings.

What this page controls

Info Settings manages the main identity of a shop.

Use this page to maintain:

  • shop name and alternate name
  • internal shop code and descriptions
  • address and alternate address details
  • contact details
  • currency and delivery notes
  • timezone
  • overall shop enabled status

This page is shop-level. Changes here should be verified in the selected shop.

General Info List

Main sections

Basic information

This area defines how the shop is identified in HQ and in related store-facing workflows.

FieldWhat it controlsWhen to change it
Shop NameMain display name of the branchWhen the official operating name changes
Alt NameAlternate display name, often for another languageWhen the shop needs a localized name
Shop CodeInternal code used for filtering or integration mappingWhen finance or integrations require a stable branch code
Description and Alt DescriptionInternal descriptive notesWhen you need extra branch context in HQ

Address

Use the standard address fields for business and operational information. Use the alternate address fields when receipt output needs different text.

Alt address

The alternate address fields can affect printed receipt content. Use them carefully.

Receipt impact

If you change alternate address lines, check a real receipt or receipt preview after saving so legal or customer-facing text is still correct.

Contact information

Use this area for branch phone, fax, and primary contact details.

Currency and delivery

Use the currency fields only when the selected shop should trade in that currency. Keep the symbol and code aligned.

Timezone and status

Timezone controls how the shop aligns with date-based operations and reporting.

Reporting risk

If the timezone is wrong, sales and end-of-day reporting can fall into the wrong dates or cutoffs.

Steps

  1. Open Store Settings -> Info Settings.
  2. Confirm the selected shop at the top of the page.
  3. Update the shop identity fields you need to change.
  4. Update address and alternate address details if required.
  5. Update contact and currency details if required.
  6. Confirm the timezone matches the physical shop location.
  7. Review the Shop Enabled state before saving.
  8. Save the change.

What changes after you save

These changes apply to the selected shop. Depending on the field, they can affect:

  • HQ shop details
  • POS shop selection and display
  • printed receipt information
  • time-based reporting behavior

How to check your change

  1. Reopen the page and confirm the updated values were saved.
  2. If you changed receipt-related text, print or preview a receipt from the target shop.
  3. If you changed timezone, verify the shop's operational date and reports behave as expected.

If something goes wrong

  • Confirm you edited the correct shop.
  • Compare the saved values against the previous record or screenshot.
  • If receipts or reports look wrong, revert only the affected field first instead of changing multiple fields again.

When to ask owner/admin

  • The change affects legal business details.
  • You are unsure which address lines appear on receipts.
  • You are changing timezone for a live shop and cannot test the reporting impact safely.