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My Subscriptions

Who this is for

Admins who review or manage the active marketplace subscriptions for the selected brand.

Before you start​

  • Confirm the correct brand.
  • Make sure you understand whether removing a subscription will affect live shops or integrations.

Open this page​

Open My Subscriptions.

What this page is for​

My Subscriptions shows the marketplace products currently subscribed for the selected brand.

Use this page to:

  • review active subscriptions
  • see the current subscription count
  • review the current monthly cost summary
  • open configuration for a subscribed product when available
  • unsubscribe from a product

Main sections​

Summary​

The page shows a top summary such as:

  • active subscription count
  • monthly cost

Subscription groups​

Subscribed products are grouped by marketplace category and group.

Depending on the product, the page can show actions such as:

  • Configure
  • Unsubscribe

Configure only appears for products that have a direct setup page. Marketplace-managed 3rd Party Platforms usually continue through General Settings and 3rd Party Platforms instead.

Steps​

  1. Open My Subscriptions.
  2. Review the summary at the top of the page.
  3. Find the subscription you want to manage.
  4. Select Configure if the product exposes a configuration page.
  5. Select Unsubscribe if the product is no longer needed.
  6. Confirm the unsubscribe action if prompted.

What changes after you save​

Removing a subscription can make related features or integrations unavailable immediately.

For marketplace-managed online-ordering platforms, unsubscribe can also remove the related channel availability and clear saved store-level platform settings. Treat Unsubscribe as a high-impact change.

How to check your change​

  1. Confirm the product still appears in the list if you kept it.
  2. Confirm it disappears from the active subscriptions list if you removed it.
  3. Check the related configuration page if the product exposes Configure.
  4. If you removed a platform subscription, re-check Channel Settings or 3rd Party Platforms before trading.

If something goes wrong​

  • Confirm you are editing the correct brand.
  • Check whether the product should be removed from My Subscriptions or only reconfigured elsewhere.
  • If you unsubscribed by mistake, return to Marketplace and re-subscribe if available.

When to ask owner/admin​

  • The subscription affects live payment, ordering, or finance workflows.
  • You are unsure whether another team or shop still uses the product.