Sales Flow

Who this is for

Cashiers taking orders before payment.

Before you start

• You are signed in successfully
• You are on Ordering page
• Menu data is already loaded

Steps

Dine-In order

1. Tap Dine-In.
2. Tap the target table tile.
3. Add items and required modifiers.
4. Confirm items appear in the order list.
5. Tap Send or tap Checkout.

Takeaway order

1. Tap Takeaway.
2. Open the target takeaway order.
3. Add items and required modifiers.
4. Confirm items appear in the order list.
5. Tap Send or tap Checkout.

What you should see

• Quantity and line totals update after each item selection
• Send and Checkout actions are available

Function menu (when needed)

Tap the three-dot function button to open:

• Apply Discount
• Cancel Discount
• Apply Service Charge
• Cancel Service Charge
• Change Table
• To Dine-In / To Takeaway
• Split / Merge Txn
• Void Txn
• Pay In / Pay Out
• Member Login

Use these detailed guides:

• Apply Discount: Function guide
• Apply Service Charge: Function guide
• Change Table: Function guide
• To Dine-In / To Takeaway: Function guide
• Split / Merge Txn: Function guide
• Member Login: Function guide
• Pay In / Pay Out: Function guide

If something goes wrong

Cannot split/merge or void

Send pending items first, then retry.

Wrong table selected

Use Change Table from function menu before checkout.

When to ask manager/admin

• Void/return requires manager policy approval
• Discount/service-charge options are missing but should be available
• Order behavior does not match store rules