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Checkout and Payments

Who this is for

Cashiers collecting payment, plus managers handling special payment cases.

Before you start

  • Order is ready for payment
  • Customer confirms how they want to pay
  • You are on checkout screen

Choose the right payment mode

  1. Stay on Amount.
  2. Select payment method.
  3. Enter amount, then tap Pay.
  4. Confirm payment line updates correctly.

What you should see

Checkout Amount tab Checkout Split By Amount Checkout Deposit tab Checkout Split By Item

If something goes wrong

Payment seems stuck

Do not force-close the app while payment is processing.

Payment failed

Retry once only if status is clearly failed/cancelled. If still failing, switch method by store policy.

When to ask manager/admin

  • Payment result is unclear (possible duplicate charge risk)
  • Third-party linked payment cannot be modified
  • Required payment method is blocked by configuration