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Apply Discount

Who this is for

Cashiers who need to adjust an order total before checkout.

Before you start​

  • You are signed in and on Ordering.
  • You have opened the correct order.
  • The order has at least one item.

Steps​

  1. Open the target order in Ordering.
  2. Tap the function button.
  3. Tap Apply Discount.
  4. Select the discount from the list.
  5. Confirm the discount.

What you should see​

  • After Apply Discount, the order shows a discount line and a lower total.
  • After Cancel Discount, the discount line is removed and the total returns.

Apply Discount dialog: choose a discount for this order

If something goes wrong​

  • Apply Discount or Cancel Discount is missing: check user role permissions for this account.
  • The discount list is empty: check store discount setup and reopen the order.
  • The total does not update after confirm: close and reopen the order, then check again.

When to ask manager/admin​

  • Manager only: a manager authorization prompt appears and you cannot continue.
  • Discount options do not match store policy.
  • Discount is applied but checkout blocks with a payment-rule warning.