To Dine-In or To Takeaway
Who this is for
Cashiers and shift managers who need to switch an order type between dine-in and takeaway.
Before you start
- You are signed in and on the order screen.
- You can open the function menu (three dots).
- You have opened the correct order.
- You know the required order type for this customer.
Steps
- Tap function menu (three dots).
- Tap
To Dine-InorTo Takeawaybased on the current order type. - Check that the order type changes on the screen.
- Tap
Sendto save the updated order.
What you should see
- The function label flips after switching:
if you switched to dine-in, you will next see
To Takeaway; if you switched to takeaway, you will next seeTo Dine-In. - The order stays open so you can continue service.
- Screenshot pending:
fn-switch-order-type-function-menu.png - Screenshot pending:
fn-switch-order-type-result.png
If something goes wrong
- If
To Dine-InorTo Takeawayis missing, retry on the same order after refresh. - If order totals change unexpectedly after switching, stop and verify before checkout.
- If the order type does not stay updated, tap
Sendand retry once.
When to ask manager/admin
Manager only: change order type after kitchen workflow has already started, if your store policy requires approval. Cashier fallback: keep current type and continue service.- Ask a manager when the requested order type conflicts with store rules.
- Ask admin when the switch option is missing for all users.