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To Dine-In or To Takeaway

Who this is for

Cashiers and shift managers who need to switch an order type between dine-in and takeaway.

Before you start

  • You are signed in and on the order screen.
  • You can open the function menu (three dots).
  • You have opened the correct order.
  • You know the required order type for this customer.

Steps

  1. Tap function menu (three dots).
  2. Tap To Dine-In or To Takeaway based on the current order type.
  3. Check that the order type changes on the screen.
  4. Tap Send to save the updated order.

What you should see

  • The function label flips after switching: if you switched to dine-in, you will next see To Takeaway; if you switched to takeaway, you will next see To Dine-In.
  • The order stays open so you can continue service.
  • Screenshot pending: fn-switch-order-type-function-menu.png
  • Screenshot pending: fn-switch-order-type-result.png

If something goes wrong

  • If To Dine-In or To Takeaway is missing, retry on the same order after refresh.
  • If order totals change unexpectedly after switching, stop and verify before checkout.
  • If the order type does not stay updated, tap Send and retry once.

When to ask manager/admin

  • Manager only: change order type after kitchen workflow has already started, if your store policy requires approval. Cashier fallback: keep current type and continue service.
  • Ask a manager when the requested order type conflicts with store rules.
  • Ask admin when the switch option is missing for all users.