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Account and Profile

Who this is for

Any user who needs to update their HQ login credentials, email address, or security settings.

Before you start​

  • Make sure you are editing your own account, not another user's HQ access.
  • Have any required email or authentication device ready before you change security settings.

Open this page​

Open your profile or account menu, then open Account or Profile.

What this page is for​

Use this page to manage your own HQ sign-in details, profile information, and security settings.

Account Profile Settings

Main sections​

Profile information​

You can update your personal display name and profile picture here. These details affect your HQ account, not the cashier-facing POS.

Email and login​

Use the Email addresses section if you need to change the email you use to sign in. Verification may be required before the change takes effect.

Security settings​

Use this area to manage password and multi-factor authentication settings.

Keep your account secure

Since the HQ portal has access to sensitive financial reports and menu pricing, you should ensure your account is secured.

  • Passwords: Update your login password regularly.
  • Two-Step Verification: Add a secondary authentication method to protect your HQ access against unauthorized logins.

Switch workspace or brand​

If you manage multiple brands or restaurant groups, use the workspace and brand selector in the upper-left corner to switch context. Use Workspace Administration if you need to manage workspace members or HQ business access.

What changes after you save​

These changes apply to your own HQ account. They do not directly change shop setup or POS behavior.

How to check your change​

  1. Confirm the updated profile detail is visible after saving.
  2. If you changed email or security settings, confirm the new sign-in method works before you sign out everywhere else.

If something goes wrong​

  • Confirm you changed your own profile and not another workspace member record.
  • If sign-in details changed, verify the new email or authentication method before retrying multiple times.

When to ask owner/admin​

  • You cannot complete email verification.
  • You are locked out of HQ after changing your account settings.