Roles and Permissions
Terminal Roles in POS X1
Configured terminal roles include:
StaffCustomer DisplayPickup DisplayPickup ControllerExpress CheckoutQueue TerminalQueue DisplayQueue Controller
This manual currently focuses on store-side Staff operations.
Practical Permission Matrix
| Action Area | Cashier | Manager |
|---|---|---|
| PIN login and roster clock in/out | Yes | Yes |
| Open table/order and add items | Yes | Yes |
| Standard checkout and payment collection | Yes | Yes |
| Retry failed payment (basic flow) | Yes | Yes |
Change POS Code / terminal settings | No | Yes |
| Day-end execution | No | Yes |
| Final decision for void/return exceptions | Limited | Yes |
| Incident closure for payment/device issues | No | Yes |
Feature Visibility Notes
Some actions appear only when enabled by configuration:
- Roster
Clock In/Clock Out Split Table- Auto-open order actions
More Toolscards (Queue Controller, etc.)- Third-party payment modification options
Escalate to Manager Immediately When
- Payment outcome is unclear after retry
- Void/return is blocked or policy-restricted
POS Codeor device setup must be changed- Day-end cannot proceed normally